Privacy Policy

We at doce.in value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website or use our services.

INFORMATION WE COLLECT

1. Information You Provide

We may collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact us with queries

  • Participate in reviews, wishlists, or community features

This information may include:

  • Your name

  • Mailing address

  • Email address

  • Phone number

  • Payment and billing details (processed securely via Shopify’s payment gateway)

  • Preferences such as product interests and lifestyle information

2. Information from Other Sources

We may receive updated information from our delivery or marketing partners to help us process your orders efficiently.

3. Automatic Information

Like many websites, we use cookies and similar technologies to collect:

  • IP address

  • Browser and device details

  • Referring websites

  • Shopping behavior and interactions

Cookies help us provide a better shopping experience and show you relevant products and offers.

4. Location Information

We may collect location data (based on your device or shipping address) to calculate shipping charges and improve delivery accuracy.

5. Public Interactions

If you share content through our website (e.g., reviews or comments), this information may be visible to others.

HOW WE USE YOUR INFORMATION

We use your information for purposes such as:

  • Processing and delivering orders

  • Tracking and confirming purchases

  • Managing your doce.in account

  • Sending promotional updates and offers

  • Conducting research and analytics

  • Improving our website and services

  • Communicating important updates, events, or promotions

DATA RETENTION

We retain your personal information as long as your account is active or as required to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. However, we may share data with trusted partners for specific purposes:

  • Order fulfillment and delivery: We partner with Delhivery for logistics and delivery of your purchases.

  • Payment processing: Payments are securely processed via Shopify’s integrated payment gateways.

  • Marketing & analytics: To improve customer experience and promotional activities.

We may also disclose personal information if required by law, government authorities, or in cases of fraud prevention and security protection.

In case of a business transfer (e.g., merger, acquisition, or sale of assets), your data may be part of the transferred assets.

HOW WE PROTECT YOUR INFORMATION

We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. Shopify provides a secure hosting environment, and sensitive data such as payment information is encrypted during transmission.

YOUR CHOICES

You have the right to:

  • Opt out of promotional emails or SMS by following unsubscribe instructions in our messages.

  • Update or correct your account information.

  • Request account deletion or restrict data use.

For requests, contact us at: support@doce.in

COOKIES & ONLINE TRACKING

You may manage or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.

CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us: doce.help.in@gmail.com